Are Your Operations Inefficient?

If you are a manufacturing organization facing an operational or human resources management problem, we can guide you through the improvement process.


Our expertise includes:

  • Productivity improvements to enhance competitiveness
  • Administrative and technical process changes
  • Operational resource management
  • Kaizen
  • End-to-end quality
  • Logistics and supply chain management

We’ve developed tools to help improve organizational development in manufacturing companies:

  • Executive training
  • Training and learning tools
  • Lean training
  • Leadership and teamwork
  • Evaluation and diagnosis
  • Human resources development and employee wellness
  • Change management (human aspects)

To learn more about the challenges that companies face and find solutions to your specific needs, please visit the Challenges section. Are you seeking to implement a solution or learn more about a particular tool? Go to the Methodology section.

Challenges

– LABOUR SHORTAGES AND INCREASING ABSENTEEISM RESULTING FROM WORK-RELATED STRESS AND MENTAL HEALTH ISSUES. In the past 15 years, we’ve witnessed a significant increase in employee insurance costs due to psychological issues. In addition to absenteeism-related costs, these issues are also responsible for lower productivity and poor morale. “Presenteeism” (being present at work but non-productive due to mental exhaustion) is on the rise. To address these issues, an investment is needed in the organization’s human assets. In order to channel workforce energy towards the organization’s objectives, the sources of stress in the work environment must be reduced.

– DYSFUNCTIONAL TEAMS. Complex activities combined with high customer expectations require efficient teamwork, which sometimes proves difficult to attain. To develop successful work teams and maintain harmony, a number of conditions need to be met. If team members have conflicting goals, work in opposite ways or lack proper communication, the team can rapidly become dysfunctional. There are different roads that can be taken to improve a dysfunctional team. Team composition, structure, work processes and interrelations must be analyzed. Once a diagnosis has been established, team members must become part of the solution.

– DROP IN SALES AND URGENT NEED TO LOWER MANUFACTURING COSTS. Sales of traditional products are decreasing. Once healthy profits are on the decline as well. The competition is becoming increasingly fierce. Imports are threatening the business and must be addressed.

– EXCESSIVE SET-UP TIME. Set-up time has a big impact on manufacturing flexibility, line efficiency and quality. To compensate for excessive set-up time, manufacturers have traditionally increased lot sizes. However, in doing so they increase on-hand stock and lead times while eroding their flexibility to process orders aligned with customers’ needs.

– RESISTANCE TO CHANGE. Conduct an employee morale and work environment diagnosis. Undertake a change management or organizational transformation initiative. Implement a training program for trainers. Design and implement a mentoring system. Implement a training program for change agents.

– THREATS FROM IMPORTS FROM EMERGING COUNTRIES. The increased competition from emerging countries combined with high currency exchange rates are significantly lowering our competitive edge. These factors are altering the corporate landscape. Public and government organizations are competing with companies abroad when bidding on new mandates or are sometimes simply losing business when compared with other organizations.

– TIME LOSS IN OPERATIONS. As a customer, have you ever received inadequate service, while the solution seemed all too obvious? Have you ever walked through a facility and noticed how employees were disorganized and losing valuable time and efficiency? Could this be happening in your own organization?

– LOW PRODUCTIVITY. Increasing pressure from emerging countries and currency variations are eroding our competitive edge. CEOs are realizing that in order to survive and prosper, their organizations must constantly improve efficiency.

– IMPLEMENTING CONTINUOUS IMPROVEMENT. Organizations must constantly improve their performance. Pressure from competitors will always be a factor. There are numerous continuous improvement programs, which in essence rely on similar tools and methodologies. Some will focus on statistical analysis, some will concentrate on reducing non-value-added activities, some will use a specialized projects approach, and some will deploy a multidisciplinary team.

Bell Nordic has developed and teaches a wide range of training programs that address all corporate levels: executives, professionals and employees. Topics cover human resources development as well as operations management. To learn more about our training services, please, contact us.

Methodology

– KNOWLEDGE AND SKILLS TRANSFER. During our improvement initiatives, we ensure that your team acquires the knowledge and skills required to continuously improve and optimize current and future processes.

Operations and Logistics Management

  • Strategic procurement
  • Processes mapping
  • Work cell and unit flow
  • Supply chain
  • Supply chain management
  • 5S
  • Productivity diagnosis
  • ERP
  • Kaizen warehouse
  • Kaizen processes
  • Kaizen plant
  • Kanban
  • Plant layout
  • Scheduling
  • RDMAIC
  • Inventory reduction
  • Problem solving
  • Six-Sigma
  • SMED
  • Operational strategy – Miltenberg
  • TPM
  • Value Stream Mapping
  • Change agent training

Organizational Transformation

  • Building responsible teams
  • Design and implementation of mentoring systems
  • Diagnosis of work environment and morale
  • Work environment survey
  • Root cause evaluation for organizational stress and action plan
  • Employee engagement evaluation and action plan
  • Change management and organizational transformation
  • Change agent training program
  • Leadership academy
  • Team building workshops
  • Coaching
  • Management coaching
  • Constructive feedback
  • Training for technical trainers
  • Management of problem employees
  • Communication and teamwork training
  • Management training
  • Strategic planning workshops
  • 5 functions diagnosis
  • Continuous improvement dilemma

Training Programs

DURING THE WORKSHOPS, participants put the acquired knowledge and skills into context through their experience and interaction with the trainer and other participants. To ensure that participants become autonomous as quickly as possible, we use simulations and practical workshops. We also coach them during their first improvement project to facilitate their progress.

Manufacturing

  • Internal audits
  • Work cells
  • Black Belt certification
  • Green Belt certification
  • 5S
  • Continuous improvement dilemma
  • Product development management
  • Risk management
  • Innovation and product design
  • Introduction to the Kaizen concept
  • Introduction to TPM
  • Introduction to Lean manufacturing
  • Introduction to Kaizen tools
  • JIT tools and techniques
  • Kaizen processes
  • Kanban
  • Six Sigma journey
  • Team-oriented problem solving
  • SMED
  • Management dashboard

Organizational Transformation and Change Management

  • Efficient meeting facilitation
  • Practical train the trainer workshops
  • How to develop a training course
  • Project management – human aspects: overcome resistance
  • Stress management
  • Time management
  • Effective presentations, workshops for change agents
  • Sustaining the change
  • Expertise and know-how transfer (organized coaching)

Leadership

  • Leadership academy
  • Define and communicate performance expectations
  • Provide constructive feedback
  • Manage diverging opinions and promote consensus
  • Manage problem employees
  • How to promote and “sell” your ideas
  • Leadership and coaching basics
  • Promote ideas and recognize coworkers’ contributions
  • How to adapt to various personalities

Teamwork

  • Team building
  • Communication and teamwork basics
  • Cope with various personalities
Training programs adapted to your reality

Stimulating exercises and simulations to put participants into action!